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Returns Policy

Indigo Toys aim to ensure that their customers are happy with the items purchased from our online store and they are enjoyed by the end recipients.

If you are not happy with your purchase, you are able to return the goods to us within seven (7) days of receipt.  A full refund or exchange will be issued. Please note this will not include original postage costs.  The return of goods due to cancellation of order or change of mind will be at the purchaser’s expense.

Returned items must be sent back with original wrapping unopened, in a saleable condition. Used items or items customised specifically for you are not able to be returned.

This does not apply to defective or faulty products. Please contact us to discuss the issue with a defective or faulty product and arrange for it’s return and repair or replacement.